Privacy Policy

Effective Date: August 8, 2025

Sirellomantia is committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws. This privacy policy explains how we collect, use, store, and protect your personal data when you use our website, platform, or services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and other contact information provided during registration, form submissions, or interactions with us.
  • Financial Information: Data required for account verification, such as identification documents, bank details, or proof of address, in compliance with IIROC regulations.
  • Usage Data: Information about how you interact with our website and platform, including IP address, browser type, device type, and pages visited.
  • Cookies and Tracking: Data collected through cookies and similar technologies to enhance your experience and analyze site performance. See our Cookie Policy for more details.

2. How We Use Your Information

We use your personal information to:

  • Provide and optimize our trading platform and services.
  • Verify your identity and comply with regulatory requirements, including Anti-Money Laundering (AML) and Know Your Client (KYC) obligations.
  • Communicate with you regarding your account, transactions, or support requests.
  • Send marketing communications, such as newsletters or updates, when you have given your consent.
  • Analyze site traffic to improve functionality and user experience.

3. Legal Basis for Processing

We process your personal information based on:

  • Your consent, where applicable (e.g., for marketing communications).
  • The necessity to perform a contract with you (e.g., providing trading services).
  • Compliance with legal obligations (e.g., IIROC regulations).
  • Our legitimate interests, such as improving our services or preventing fraud, provided your rights are not overridden.

4. Sharing Your Information

We may share your personal information with:

  • Regulatory authorities, such as IIROC, to comply with legal obligations.
  • Third-party service providers (e.g., payment processors, IT providers) who assist us in delivering our services, subject to strict confidentiality agreements.
  • Law enforcement or other authorities if required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures, such as encryption and access controls, to protect your personal information from unauthorized access, loss, or theft. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal and regulatory requirements.
  • Object to or restrict the processing of your data in certain circumstances.
  • Withdraw your consent to processing, where applicable.

To exercise these rights, contact us at support@sirellomantia.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we may retain financial records for seven years to comply with Canadian regulations.

8. International Data Transfers

Your personal information may be transferred and processed in countries outside Canada, where our service providers are located. We ensure that such transfers comply with PIPEDA and that adequate safeguards are in place to protect your data.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

10. Data Protection and CFD Trading

As part of our CFD trading services, we collect and process your personal data to facilitate transactions, personalize market analysis tools, and comply with regulatory requirements. We ensure that this data is used transparently and securely, respecting your privacy rights.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: support@sirellomantia.com
Phone: +1 289 574 1368
Address: 100 Laurier Street, Gatineau, QC K1A 0M8, Canada